{"id":2558,"date":"2026-10-30T18:32:14","date_gmt":"2026-10-30T09:32:14","guid":{"rendered":"https:\/\/gemsoft.jp\/gemzo\/support\/manual\/troubleshooting\/"},"modified":"2026-10-30T18:32:14","modified_gmt":"2026-10-30T09:32:14","slug":"troubleshooting","status":"publish","type":"page","link":"https:\/\/gemsoft.jp\/gemzo\/support\/manual\/troubleshooting\/","title":{"rendered":"\u6545\u969c\u304b\u306a\u3068\u601d\u3063\u305f\u3089"},"content":{"rendered":"<div class=\"gz-man\">\n\n<p class=\"gz-man__lead\">DVD\u30c9\u30e9\u30a4\u30d6\u3068 USB\u30cf\u30d6\u306b\u3064\u3044\u3066\u3001\u75c7\u72b6\u3054\u3068\u306b\u78ba\u304b\u3081\u308b\u3053\u3068\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<nav class=\"gz-man__toc\" aria-label=\"\u3053\u306e\u30da\u30fc\u30b8\u306e\u76ee\u6b21\">\n<p class=\"gz-man__toc-ttl\">\u3053\u306e\u30da\u30fc\u30b8\u306e\u76ee\u6b21<\/p>\n<ol>\n<li><a href=\"#drive\">DVD\u30c9\u30e9\u30a4\u30d6<\/a><\/li>\n<li><a href=\"#hub\">USB\u30cf\u30d6<\/a>\uff08DH1 \u306b\u4ed8\u5c5e\uff09<\/li>\n<li><a href=\"#more\">\u89e3\u6c7a\u3057\u306a\u3044\u3068\u304d\u306f<\/a><\/li>\n<\/ol>\n<\/nav>\n\n<section class=\"gz-man__sec\" id=\"drive\">\n<h2 class=\"gz-man__ttl\">DVD\u30c9\u30e9\u30a4\u30d6<\/h2>\n<dl class=\"gz-man__qa\">\n<dt id=\"drive-not-recognized\">\u672c\u88fd\u54c1\u3092\u8a8d\u8b58\u3057\u306a\u3044\u3001\u6b63\u5e38\u306b\u52d5\u4f5c\u3057\u306a\u3044<\/dt>\n<dd><ul>\n<li>\u30d1\u30bd\u30b3\u30f3\u3092\u96fb\u6e90\u306b\u63a5\u7d9a\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u30d0\u30c3\u30c6\u30ea\u30fc\u99c6\u52d5\u306e\u5834\u5408\u3001\u96fb\u529b\u4e0d\u8db3\u306e\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<li>USB \u30b1\u30fc\u30d6\u30eb\u3092\u5916\u3057\u3066\u3001\u63a5\u7d9a\u3057\u76f4\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u5225\u306e USB \u30dd\u30fc\u30c8\u306b\u63a5\u7d9a\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u30d1\u30bd\u30b3\u30f3\u3092\u518d\u8d77\u52d5\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul><\/dd>\n<dt id=\"drive-disc\">\u30c7\u30a3\u30b9\u30af\u3092\u8a8d\u8b58\u3057\u306a\u3044<\/dt>\n<dd><ul>\n<li>\u30c7\u30a3\u30b9\u30af\u3092\u67d4\u3089\u304b\u3044\u5e03\u3067\u4e2d\u5fc3\u304b\u3089\u5916\u5074\u306b\u5411\u304b\u3063\u3066\u62ed\u3044\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u5225\u306e\u30c7\u30a3\u30b9\u30af\u3067\u8a66\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>Mac \u306e\u5834\u5408\uff1aFinder \u306e\u74b0\u5883\u8a2d\u5b9a\u3067\u3001\u5916\u90e8\u30c7\u30a3\u30b9\u30af\u304c\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u306b\u8868\u793a\u3055\u308c\u308b\u8a2d\u5b9a\u306b\u306a\u3063\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul><\/dd>\n<dt id=\"drive-video\">DVD \u30d3\u30c7\u30aa\u306e\u518d\u751f\u304c\u3067\u304d\u306a\u3044<\/dt>\n<dd><ul>\n<li>\u4ed8\u5c5e\u306e\u518d\u751f\u30bd\u30d5\u30c8\u3092\u3054\u5229\u7528\u304f\u3060\u3055\u3044\u3002\u4ed8\u5c5e\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001\u30b8\u30a7\u30e0\u30bd\u30d5\u30c8\u88fd\u54c1\u30da\u30fc\u30b8\u3088\u308a\u3001\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u30ea\u30fc\u30b8\u30e7\u30f3\u30b3\u30fc\u30c9\u304c\u4e00\u81f4\u3057\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul><\/dd>\n<dt id=\"drive-write\">\u66f8\u304d\u8fbc\u307f\u304c\u3067\u304d\u306a\u3044\u3001\u307e\u305f\u306f\u5931\u6557\u3059\u308b<\/dt>\n<dd><ul>\n<li>\u66f8\u304d\u8fbc\u307f\u53ef\u80fd\u306a\u30e1\u30c7\u30a3\u30a2\uff08DVD-R\u3001DVD-RW \u306a\u3069\uff09\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul><\/dd>\n<dt id=\"drive-eject\">\u30c7\u30a3\u30b9\u30af\u3092\u53d6\u51fa\u305b\u306a\u3044<\/dt>\n<dd><ul>\n<li>\u518d\u751f\u3084\u66f8\u304d\u8fbc\u307f\u4e2d\u306e\u5834\u5408\u306f\u3001\u30bd\u30d5\u30c8\u3092\u7d42\u4e86\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>Windows \u306e\u5834\u5408\uff1a\u30bf\u30b9\u30af\u30d0\u30fc\u306e\u300c\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u3092\u5b89\u5168\u306b\u53d6\u308a\u5916\u3059\u300d\u304b\u3089\u53d6\u308a\u51fa\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>Mac \u306e\u5834\u5408\uff1aFinder \u3067\u30c7\u30a3\u30b9\u30af\u30a2\u30a4\u30b3\u30f3\u3092\u53f3\u30af\u30ea\u30c3\u30af\u3057\u3066\u300c&#8221;(\u30c7\u30a3\u30b9\u30af\u540d)&#8221;\u3092\u53d6\u308a\u51fa\u3059\u300d\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u305d\u308c\u3067\u3082\u53d6\u308a\u51fa\u305b\u306a\u3044\u5834\u5408\u306f\u3001\u672c\u4f53\u306e\u7dca\u6025\u53d6\u308a\u51fa\u3057\u7a74\uff08<a href=\"https:\/\/gemsoft.jp\/gemzo\/support\/manual\/dvd-drive\/#parts\">\u2463\u5f37\u5236\u30a4\u30b8\u30a7\u30af\u30c8\u30db\u30fc\u30eb<\/a>\uff09\u306b\u307e\u3063\u3059\u3050\u306a\u30d4\u30f3\uff08\u30af\u30ea\u30c3\u30d7\u3092\u4f38\u3070\u3057\u305f\u3082\u306e\u306a\u3069\uff09\u3092\u5dee\u3057\u8fbc\u3093\u3067\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul><\/dd>\n<\/dl>\n<\/section>\n\n<section class=\"gz-man__sec\" id=\"hub\">\n<h2 class=\"gz-man__ttl\">USB\u30cf\u30d6<span class=\"gz-man__ttl-sub\">DH1 \u306b\u4ed8\u5c5e<\/span><\/h2>\n<dl class=\"gz-man__qa\">\n<dt id=\"hub-not-recognized\">USB \u30cf\u30d6\u304c\u8a8d\u8b58\u3055\u308c\u306a\u3044<\/dt>\n<dd><ul>\n<li>\u30d1\u30bd\u30b3\u30f3\u306e USB \u30dd\u30fc\u30c8\u306b\u76f4\u63a5\u63a5\u7d9a\u3055\u308c\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u5225\u306e USB \u30dd\u30fc\u30c8\u306b\u63a5\u7d9a\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u30d1\u30bd\u30b3\u30f3\u3092\u518d\u8d77\u52d5\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul><\/dd>\n<dt id=\"hub-device\">\u63a5\u7d9a\u6a5f\u5668\u304c\u8a8d\u8b58\u3057\u306a\u3044\u3001\u52d5\u4f5c\u3057\u306a\u3044<\/dt>\n<dd><ul>\n<li>\u63a5\u7d9a\u3057\u305f\u6a5f\u5668\u3092\u4e00\u5ea6\u53d6\u308a\u5916\u3057\u3001\u63a5\u7d9a\u3057\u76f4\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u63a5\u7d9a\u3057\u3066\u3044\u308b\u6a5f\u5668\u306e\u6570\u3092\u6e1b\u3089\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u96fb\u529b\u6d88\u8cbb\u306e\u5927\u304d\u3044\u6a5f\u5668\uff08\u5916\u4ed8\u3051 HDD\u3001DVD\u30c9\u30e9\u30a4\u30d6\u306a\u3069\uff09\u306f\u3001\u5358\u72ec\u3067\u4f7f\u7528\u3059\u308b\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002<\/li>\n<li>Mac \u306e\u5834\u5408\uff1a\u300c\u30b7\u30b9\u30c6\u30e0\u8a2d\u5b9a\u300d\uff08\u307e\u305f\u306f\u300c\u30b7\u30b9\u30c6\u30e0\u74b0\u5883\u8a2d\u5b9a\u300d\uff09\u306e\u300c\u4e00\u822c\u300d\u2192\u300c\u60c5\u5831\u300d\u3067\u63a5\u7d9a\u3057\u305f\u6a5f\u5668\u304c\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul><\/dd>\n<dt id=\"hub-slow\">\u30c7\u30fc\u30bf\u8ee2\u9001\u901f\u5ea6\u304c\u9045\u3044<\/dt>\n<dd><ul>\n<li>USB 3.0 \u5bfe\u5fdc\u30dd\u30fc\u30c8\u306b\u63a5\u7d9a\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u4ed6\u306e USB \u6a5f\u5668\u3092\u53d6\u308a\u5916\u3057\u3066\u3001\u5358\u72ec\u3067\u4f7f\u7528\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul><\/dd>\n<dt id=\"hub-unstable\">\u63a5\u7d9a\u304c\u4e0d\u5b89\u5b9a\u3001\u983b\u7e41\u306b\u5207\u65ad\u3055\u308c\u308b<\/dt>\n<dd><ul>\n<li>USB \u30b1\u30fc\u30d6\u30eb\u304c\u3057\u3063\u304b\u308a\u3068\u63a5\u7d9a\u3055\u308c\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>Windows \u306e\u5834\u5408\uff1a\u30c7\u30d0\u30a4\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3067 USB \u30dd\u30fc\u30c8\u306e\u7701\u96fb\u529b\u8a2d\u5b9a\u3092\u7121\u52b9\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>Mac \u306e\u5834\u5408\uff1a\u300c\u30b7\u30b9\u30c6\u30e0\u8a2d\u5b9a\u300d\uff08\u307e\u305f\u306f\u300c\u30b7\u30b9\u30c6\u30e0\u74b0\u5883\u8a2d\u5b9a\u300d\uff09\u306e\u300c\u30d0\u30c3\u30c6\u30ea\u30fc\u300d\u3067\u3001\u96fb\u6e90\u30a2\u30c0\u30d7\u30bf\u30fc\u63a5\u7d9a\u6642\u306e\u7701\u96fb\u529b\u8a2d\u5b9a\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul><\/dd>\n<\/dl>\n<\/section>\n\n<section class=\"gz-man__sec\" id=\"more\">\n<h2 class=\"gz-man__ttl\">\u89e3\u6c7a\u3057\u306a\u3044\u3068\u304d\u306f<\/h2>\n<p>\u63b2\u8f09\u3055\u308c\u3066\u3044\u306a\u3044\u5185\u5bb9\u306f\u3001\u300c<a href=\"https:\/\/gemsoft.jp\/gemzo\/guide\/\">\u3088\u304f\u3042\u308b\u8cea\u554f\u3001\u4f7f\u3044\u65b9\u30fb\u6d3b\u7528\u65b9\u6cd5<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002\u89e3\u6c7a\u3057\u306a\u3044\u5834\u5408\u306f\u3001<a href=\"https:\/\/gemsoft.jp\/gemzo\/support\/\">\u30b5\u30dd\u30fc\u30c8\u30bb\u30f3\u30bf\u30fc<\/a>\u306e\u304a\u554f\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/section>\n\n<nav class=\"gz-man__pager\" aria-label=\"\u53d6\u6271\u8aac\u660e\u66f8\u306e\u30da\u30fc\u30b8\">\n<a class=\"gz-man__pager-link gz-man__pager-prev\" href=\"https:\/\/gemsoft.jp\/gemzo\/support\/manual\/usb-hub\/\" rel=\"prev\"><span class=\"gz-man__pager-dir\">\u524d\u306e\u30da\u30fc\u30b8<\/span><span class=\"gz-man__pager-ttl\">USB\u30cf\u30d6\u306e\u4f7f\u3044\u65b9\uff08DH1 \u306b\u4ed8\u5c5e\uff09<\/span><\/a>\n<a class=\"gz-man__pager-link gz-man__pager-next\" href=\"https:\/\/gemsoft.jp\/gemzo\/support\/manual\/precautions\/\" rel=\"next\"><span class=\"gz-man__pager-dir\">\u6b21\u306e\u30da\u30fc\u30b8<\/span><span class=\"gz-man__pager-ttl\">\u4f7f\u7528\u4e0a\u306e\u6ce8\u610f\u3068\u6ce8\u610f\u8b66\u544a\u4e8b\u9805<\/span><\/a>\n<p class=\"gz-man__pager-top\"><a href=\"https:\/\/gemsoft.jp\/gemzo\/support\/manual\/\">\u53d6\u6271\u8aac\u660e\u66f8\uff08DH1\u30fbD1 \u5171\u901a\uff09\u306e\u76ee\u6b21\u3078<\/a><\/p>\n<\/nav>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>DVD\u30c9\u30e9\u30a4\u30d6\u3068 USB\u30cf\u30d6\u306b\u3064\u3044\u3066\u3001\u75c7\u72b6\u3054\u3068\u306b\u78ba\u304b\u3081\u308b\u3053\u3068\u3092\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002 \u3053\u306e\u30da\u30fc\u30b8\u306e\u76ee\u6b21 DVD\u30c9\u30e9\u30a4\u30d6 USB\u30cf\u30d6\uff08DH1 \u306b\u4ed8\u5c5e\uff09 \u89e3\u6c7a\u3057\u306a\u3044\u3068\u304d\u306f DVD\u30c9\u30e9\u30a4\u30d6 \u672c\u88fd\u54c1\u3092\u8a8d\u8b58\u3057\u306a\u3044\u3001\u6b63\u5e38\u306b\u52d5\u4f5c\u3057\u306a\u3044 \u30d1\u30bd&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":2555,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"page_template_1.php","meta":{"_acf_changed":false,"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"inline_featured_image":false,"tessera_post_format_link":"","_monsterinsights_skip_tracking":false,"footnotes":""},"product_name":[118],"class_list":["post-2558","page","type-page","status-publish","hentry","product_name-gemzo"],"acf":[],"_links":{"self":[{"href":"https:\/\/gemsoft.jp\/gemzo\/wp-json\/wp\/v2\/pages\/2558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gemsoft.jp\/gemzo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gemsoft.jp\/gemzo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gemsoft.jp\/gemzo\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/gemsoft.jp\/gemzo\/wp-json\/wp\/v2\/comments?post=2558"}],"version-history":[{"count":0,"href":"https:\/\/gemsoft.jp\/gemzo\/wp-json\/wp\/v2\/pages\/2558\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/gemsoft.jp\/gemzo\/wp-json\/wp\/v2\/pages\/2555"}],"wp:attachment":[{"href":"https:\/\/gemsoft.jp\/gemzo\/wp-json\/wp\/v2\/media?parent=2558"}],"wp:term":[{"taxonomy":"product_name","embeddable":true,"href":"https:\/\/gemsoft.jp\/gemzo\/wp-json\/wp\/v2\/product_name?post=2558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}